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Privacy Policy

Last Updated: July 2026

Teesside Peptides ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy outlines how we handle personal data in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Important Information & Who We Are

For the purposes of UK data protection legislation, Teesside Peptides operates as the Data Controller. Because we care deeply about data minimisation, our systems are designed to capture the absolute bare minimum of data necessary to answer your enquiries.

2. Our Core Zero-Retention Order Policy

To guarantee maximum data security for our customers, this website operates on a strict Zero-Retention Policy for all transactional data. When you proceed to purchase items:

  • We do not save, log, or store your billing name, delivery address, telephone number, or purchase history in our local Krystal MySQL database.
  • Any customer information typed into the checkout form is held in temporary memory solely to initiate the secure handoff to our payment processor.

3. Third-Party Payment Processing via Stripe

All financial transactions are handled externally by our integrated payment gateway provider, Stripe. When you submit your checkout form, your information is securely routed via encrypted Transport Layer Security (TLS) networks directly to Stripe's secure infrastructure. We never see, handle, or store your credit/debit card numbers. Your interaction with Stripe is governed directly by the Stripe UK Privacy Policy.

4. Data We Do Collect (Contact Form)

The only persistent personal data captured and stored within our Krystal hosting infrastructure occurs when you explicitly fill out and submit our "Contact Us" web form. This data is limited to:

  • Full Name
  • Email Address
  • The text content of your specific message enquiry

Legal Basis for Processing: We process this data based on our Legitimate Interests to respond directly to your technical, customer support, or product inquiries. This data is kept strictly confidential and is deleted automatically after 90 days.

5. Cookie & Storage Disclosures

This website does not use marketing cookies, tracking pixels, third-party analytics scripts, or target-advertising tools. We only use essential, first-party functional cookies (and standard PHP session storage) for the sole purpose of tracking the items added to your temporary shopping cart as you navigate between pages. These expire automatically when you close your web browser.

6. Your Legal Rights Under UK GDPR

Under UK data protection law, you hold comprehensive rights regarding your personal information, including:

  • The right of access: Request a copy of the contact messages we hold about you.
  • The right to erasure: Request that we delete your contact messages from our server instantly.
  • The right to complain: Lodge an issue with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

7. Contact Enquiries

For any questions regarding this Privacy Policy or to request the immediate erasure of a contact message, please email us directly at info@teessidepeptides.com.